Shipping Policy
Shipping Policy for CreatioVitality
Thank you for shopping with CreatioVitality! We aim to provide you with the best shopping experience and a smooth delivery process. Please read our shipping policy below for important information regarding your order.
1. Processing Time:
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods:
We offer the following shipping options:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1 business day)
3. Shipping Fees:
- Standard Shipping: Free on orders over $50
- Expedited Shipping: $7.99
- Express Shipping: $15.99
Shipping fees are calculated at checkout based on your order total and delivery address.
4. Shipping Locations:
We currently ship to the following regions:
- United States
- Canada (additional shipping fees may apply)
At this time, we do not offer international shipping outside of Canada.
5. Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number. You can track your package directly through the carrier’s website.
6. Shipping Delays:
While we strive to meet delivery timelines, shipping carriers may experience delays due to unforeseen circumstances such as weather, customs processing, or other issues. CreatioVitality is not responsible for delays caused by these factors.
7. Lost or Damaged Packages:
If your package is lost or damaged during shipping, please contact our customer support team immediately at [support@creatiovitality.com]. We will work with you to resolve the issue as quickly as possible.
8. Shipping Address:
Please ensure that your shipping address is correct at checkout. CreatioVitality is not responsible for delays or non-delivery caused by inaccurate or incomplete address information.
Let me know if you’d like to adjust anything else!